Hotel industry is a huge umbrella with a number of units under it. Each of these units or departments plays an important role and is interdependent in the functioning of the business as a whole. To specify one particular department as the significant of all is not possible; however there is one person who is responsible in running the hotel and this individual is none other than the General Manager. So, if you are ready to pursue this profession, multitasking is the first and foremost quality that you need to possess. From managing daily operations of a hotel to dealing with the guests, a manager needs to ponder over everything.
Job Description
Duties of hotel managers depend on the size and type of the business. But they are mainly instrumental in contributing to the business profit by managing staff members and ensuring great experiences to the guests. Usually, large hotels have a number of managers for every department and they have a team to direct. These managers are finally responsible for their units to the General Manager. As far as the small organizations are concerned, the numbers of departments are less but there is always a manager to look after every administrative function. So, if you are ready to take up this challenge, a degree from one of the hospitality management colleges in India is your way to the job.
Qualification
Firstly, you need to have your 3 years bachelor’s degree in hospitality or hotel management. However, hotels with less complicated operations look for a certificate in hotel management from the applicants. The degree course is a juxtaposition of a number of subjects, which include finance, accounts, management, economics, human resource, housekeeping, food and beverage management and even maintenance. Moreover, the on-job experiences also count while applying for the position.
Apart from the achieved qualification, the manger should also have the abilities of listening and communicating with the customers and employees. This is a personality development skill, which one needs to boost up because the General Manager is usually the person answerable to the owner or the directors of the hotel.
Responsibilities
Responsibilities are massive and it is expected that a General Manager is flawless in his or her activities. Here are some of the responsibilities-
Job Description
Duties of hotel managers depend on the size and type of the business. But they are mainly instrumental in contributing to the business profit by managing staff members and ensuring great experiences to the guests. Usually, large hotels have a number of managers for every department and they have a team to direct. These managers are finally responsible for their units to the General Manager. As far as the small organizations are concerned, the numbers of departments are less but there is always a manager to look after every administrative function. So, if you are ready to take up this challenge, a degree from one of the hospitality management colleges in India is your way to the job.
Qualification
Firstly, you need to have your 3 years bachelor’s degree in hospitality or hotel management. However, hotels with less complicated operations look for a certificate in hotel management from the applicants. The degree course is a juxtaposition of a number of subjects, which include finance, accounts, management, economics, human resource, housekeeping, food and beverage management and even maintenance. Moreover, the on-job experiences also count while applying for the position.
Apart from the achieved qualification, the manger should also have the abilities of listening and communicating with the customers and employees. This is a personality development skill, which one needs to boost up because the General Manager is usually the person answerable to the owner or the directors of the hotel.
Responsibilities
Responsibilities are massive and it is expected that a General Manager is flawless in his or her activities. Here are some of the responsibilities-
- Manage and maintain the lodging facilities and inspect every corner of hotel for cleanliness and appearances.
- Monitor workers performances and check whether rules and procedures are followed.
- Coordinate with every unit and resolve issues
- Greet customers as well as face their complaints.
- Organize interview to appoint staffs on requirement.
- Assigning duties to the workers and schedule shits.
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